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These Terms of Service govern your access to and use of https://ryuran.com, including browsing the website, creating an account, and purchasing products from Ry…
These Terms of Service govern your access to and use of https://ryuran.com, including browsing the website, creating an account, and purchasing products from Ryuran. By using the website or placing an order, you agree to these Terms and any policies or notices presented to you at checkout.
You must be legally capable of entering into a binding agreement to use the website and place orders. If you use the website on behalf of another person or organization, you confirm that you have authority to accept these Terms for them.
We may require you to confirm your acceptance of these Terms when registering, submitting an order, or using certain website features. If you do not agree, please do not use the website or submit an order.
You are responsible for providing accurate, current, and complete account and order information, including a valid email address and delivery details. You must promptly update information that changes so we can communicate with you and process your requests.
We may suspend or close an account where information is materially inaccurate, security is at risk, or the account is used in breach of these Terms.
Ryuran aims to present product descriptions, images, specifications, availability, and other listing details as accurately as reasonably possible. Colors and appearance may vary depending on your device settings, screen display, lighting, and other factors.
Product listings are informational and do not guarantee that every item will remain available. We may correct typographical errors, inaccurate descriptions, or availability information and may update or remove a listing when necessary.
Shipping availability and charges are calculated at checkout from the delivery address and applicable shipping templates. Do not infer free shipping from currency settings.
Submitting an order is an offer to purchase the selected products. An automated order confirmation acknowledges receipt of your order but does not mean that Ryuran has accepted it.
We may accept, decline, limit, or cancel an order when an item is unavailable, pricing or product information is incorrect, payment authorization cannot be obtained, fraud or misuse is suspected, or legal and operational requirements require action. If we cancel an order after payment has been captured, we will address the payment through the original payment channel where applicable.
Prices shown on the website may change before an order is accepted. The total amount due, including applicable shipping charges, taxes, discounts, and other charges, will be displayed at checkout before you complete payment.
Payment must be authorized through the available payment method before we can process an order. Your payment provider may apply its own verification procedures, currency conversion, fees, or processing conditions, and the amount displayed by that provider may reflect those conditions.
You agree not to initiate improper payment disputes or chargebacks for valid purchases. If a pricing, promotional, or payment-processing error is identified, we may correct the error and contact you regarding the available options.
You may use the website only for lawful personal or authorized business purposes and in a manner that does not interfere with its security, operation, or other users. You must not attempt to gain access to restricted systems, accounts, or data.
We may investigate suspected prohibited conduct and take reasonable steps to protect the website, our customers, and Ryuran.
The website and its content, including text, photographs, graphics, product presentations, logos, designs, software, and arrangement, are owned by or licensed to Ryuran and are protected by applicable intellectual property laws. These Terms grant you a limited, personal, non-transferable right to access and use the website for its intended purpose.
You may not reproduce, modify, distribute, display, create derivative works from, or otherwise use protected content without prior written permission from the rights holder. Nothing in these Terms transfers ownership of any intellectual property rights to you.
The website may provide links to third-party websites, services, payment providers, or content for convenience. These third parties operate independently, and their websites, terms, availability, and practices are not controlled by Ryuran.
Your use of third-party resources is at your own discretion and subject to the terms presented by those providers. Ryuran is not responsible for third-party content, transactions, security, or acts and omissions.
The website and its content are provided on an “as available” basis. To the extent permitted by applicable law, Ryuran does not guarantee uninterrupted, error-free, secure, or fully current website operation, although we strive to maintain a reliable shopping experience.
To the extent permitted by applicable law, Ryuran will not be liable for indirect, incidental, special, consequential, or punitive damages arising from website use, inability to use the website, or reliance on website content. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
Ryuran may update these Terms to reflect changes to the website, products, business practices, or applicable requirements. Updated Terms will be posted on https://ryuran.com and apply from their publication date unless a different effective date is stated; your continued use after publication indicates acceptance of the updated Terms.
For questions about these Terms, an account, or an order, contact Ryuran by email at contact@ryuran.com, by telephone at +86 131 2600 5909, or through WhatsApp customer service. Customer service hours are Mon-Fri, 9:00-18:00.
You may also write to Ryuran at No. 174 Pau Chung Street, To Kwa Wan, Kowloon City District, Hong Kong. Please use the contact channels above so we can review and respond to your inquiry efficiently.